“At Open, the thing that excites me the most is that the market in which we operate is maturing fast. There is so much more awareness and understanding of the value of inclusive insight, design and innovation now, and the industry is becoming more professional and, in parts, more effectively collaborative.”
Christine founded Open in 2015 to enable the perspectives of disabled and older consumers to inform better design and innovation more easily and consistently.
She is an experienced inclusive research leader and Human Centred Designer who considers which humans are considered at the centre of design. Christine is also an innovator having created new businesses in new markets, new products, services and experiences for a number of decades in digital, physical and customer service environments. She loves supporting others innovate and has been an inclusive insight expert at a range of accelerators and intrepreneurship programmes.
Christine leads the team to ensure that the research design, analysis and delivery provides consistently professional, robust and practical insights well targeted to the objectives.
Christine often speaks at conferences and keynotes business sessions on inclusive design, innovation, research practices, CX, UX and specific emerging technologies.
She leads the Market Research Society’s Unlimited Group (disability-inclusive research), is an active member of the inclusive design workstream for XRAccess (immersive design) community and the Zero Project Network. She has a Bachelor’s degree in Economics and in Asian Studies from the ANU, MBA from the Australian Graduate School of Management, and CPACC from the IAAP.
What I enjoy:
When not managing the growth and delivery quality of our work at Open, she can generally be found in a café with her husband, kids or friends or on a mountain cycling, running or skiing some Alpine trail.