Our Team

Welcome to the team who live and breathe the Open ethos.

Our team consists of highly experienced, industry experts who, despite diverse backgrounds, share the following fundamental traits:

  • Curiosity
  • Passion
  • Empathy
  • Pragmatism
  • A Collaborative Approach

Combined, we have well over a century of inclusion experience from many different professional perspectives. We have worked with regional, national and global organisations across financial services, retail, transport, broadcasting and communications, technology, health, entertainment and fashion.

Our backgrounds are varied, encompassing: user research, user experience, visual and spatial design, innovation, digital and physical prototyping, product development, product management, strategy and finance, project and business management.

Together we share a passion to improve the quality and equality of customer experience.


If you like our approach and ethos, and share our passion to create Open experiences, we’d love to hear from you.

Great people make our business and we are on the lookout for some more. We don’t want clones. We are already hugely diverse in backgrounds. You could have a background in accessibility, UX, research, design, development or project management. However our bar is unashamedly high. We are looking for remarkable people with an ability to build our business, and that of our clients, to impact users in extraordinary ways.

Please contact us if you think you may fit the bill.


Open Inclusion is a proudly inclusive employer

We are a “Disability Confident – Employer” as verified by the UK Government Disability Confident Scheme. More than 50% of our staff have a stated disability, and we have a work environment, culture and processes that easily adapt to differing physical, sensory and cognitive requirements. 10% of our team members are over 60, so incorporating older employees’ needs and preferences is also something we appreciate and value.

If you are considering working with Open and have specific access needs or work preferences, please be assured that it is your abilities we are focussed on and how well those match our organisation’s needs. We are seeking great talent. If there is fit, we will make it work!

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We are a UK Living Wage Employer


We support the UK Living Wage and London Living Wage for all employees including contractors and third parties. We are accredited with The Living Wage Foundation and signatories to the employment agreement.