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Case studies

Some of the many projects we have been delighted to deliver for our clients.

Inclusive design

Client:

Natwest

Industry:

Banking and Finance

Channel:

Digital, Customer Service

Goal:

To design a service that helps diverse banking customers find the adaptive and inclusive banking capability available to them that they prefer or need in a way that is respectful, and helpful and improves their experience.

Inclusive design

Client:

Natwest

Industry:

Banking and Finance

Channel:

Digital, Customer Service

Goal:

To design a service that helps diverse banking customers find the adaptive and inclusive banking capability available to them that they prefer or need in a way that is respectful, and helpful and improves their experience.

Inclusive design,Inclusive Innovation

Client:

Channel 4

Industry:

Technology services

Channel:

Customer service

Goal:

Understanding the opportunities to extend the appeal and inclusive capacity of immersive mediums for TV audiences to all users.

Inclusive design,Inclusive Innovation

Client:

Channel 4

Industry:

Technology services

Channel:

Customer service

Goal:

Understanding the opportunities to extend the appeal and inclusive capacity of immersive mediums for TV audiences to all users.

Inclusive design

Client:

Merlin Entertainment

Industry:

Entertainment

Channel:

Digital learning

Goal:

Actionable inclusive design support to build eLearning tools to help raise awareness about the potential of inclusive design in theme parks and attractions, improve skills, reduce fears about getting it “wrong” and understand how to proactively “get it right”.

Inclusive design

Client:

Merlin Entertainment

Industry:

Entertainment

Channel:

Digital learning

Goal:

Actionable inclusive design support to build eLearning tools to help raise awareness about the potential of inclusive design in theme parks and attractions, improve skills, reduce fears about getting it “wrong” and understand how to proactively “get it right”.
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