Blog posts tagged ‘staff training’

  • Open podcast, Episode 2 – Inclusive retail customer experience

    By Tom Pokinko | 23rd October 2018

    In this episode, Open Inclusion’s Community Lead Martyn Sibley talks with 3 disabled consumers about their experiences in the retail environment. Julie Fernandez, Dave Padgen and Shani Dhanda each share their retail experiences as consumers with access needs. They describe what good customer experience is for them, as well as what can cause difficulty or […]