Open podcast – Episode 3. Purple Tuesday, the retailers perspective
Martyn Sibley talks with 3 business leaders – Zoe Young from Marks & Spencer, Rosie Martin from the Nelly McCabe boutique and Ian Gilmartin from Barclays Bank to discuss what Purple Tuesday represents for their businesses and how they hope it leads to a permanent legacy of inclusion in the retail sector.
Open podcast, Episode 2 – Inclusive retail customer experience
In this episode, Open Inclusion’s Community Lead Martyn Sibley talks with 3 disabled consumers about their experiences in the retail environment. Julie Fernandez, Dave Padgen and Shani Dhanda each share their retail experiences as consumers with access needs. They describe what good customer experience is for them, as well as what can cause difficulty or […]