New, different and important. Post COVID-19 Inclusive Insights.
The current health crisis from COVID-19, the related lockdown and broader financial implications have rapidly transformed our society and how our customers and staff can and do engage with us. For the past 6 weeks, Open Inclusion has run a pan-disability, inter-generational diary study. We are now sharing insights from this to help businesses refresh their understanding of where and how difficulties or barriers are limiting people with disabilities and what they are most appreciating through this extraordinary period. We hope that this will help us all adapt to these changes faster and more smoothly, ensuring people are not excluded from important services.