New, different and important. Post COVID-19 Inclusive Insights.
The current health crisis from COVID-19, the related lockdown and broader financial implications have rapidly transformed our society and how our customers and staff can and do engage with us. For the past 6 weeks, Open Inclusion has run a pan-disability, inter-generational diary study. We are now sharing insights from this to help businesses refresh their understanding of where and how difficulties or barriers are limiting people with disabilities and what they are most appreciating through this extraordinary period. We hope that this will help us all adapt to these changes faster and more smoothly, ensuring people are not excluded from important services.
Changing lines and impacts of inclusion and exclusion
The lines and impacts of inclusion and exclusion have shifted dramatically. We have developed a simple inclusive design approach for a very rapidly unfolding period of change. This is to help businesses reduce risks to consumers and staff, including those with disabilities or other specific risks through this period, as well as looking to create additional value where opportunities exist.
We are Open and here to help
Open Inclusion offers remote inclusive research and insight, design and innovation support. Inclusion is changing under the influence of the global novel coronavirus pandemic, both in where it is impacting people and the consequences of it. We are here, working and very willing to help organisations navigate these changes.