Case studies

See some of previous projects below

Industry aligned consumer perspectives

Inclusive research

Client:

Business Disability Forum

Industry:

Retail, Banking and Finance, Technology, Entertainment

Channel:

Digital, Customer Service, Built Environment, Communications

Goal:

To understand the information and communication needs of disabled consumers at the decision making stage of product and service engagement.

Industry aligned consumer perspectives

Inclusive research

Client:

Business Disability Forum

Industry:

Retail, Banking and Finance, Technology, Entertainment

Channel:

Digital, Customer Service, Built Environment, Communications

Goal:

To understand the information and communication needs of disabled consumers at the decision making stage of product and service engagement.

Paper kitchen roll/towel uses, usability, packaging and branding

Inclusive design

Client:

Essity/AMV BBDO

Industry:

Consumer goods

Channel:

Physical product

Goal:

To understand usability challenges for disabled consumers for this product category. To design better packaging that was easier to use. To develop more impactful, relevant and resonate branding (on the product and in advertising).

Paper kitchen roll/towel uses, usability, packaging and branding

Inclusive design

Client:

Essity/AMV BBDO

Industry:

Consumer goods

Channel:

Physical product

Goal: